Privacy Notice

Agent Staff Member / Database Client Privacy Notice

Hooper homes are committed to protecting and processing your personal data in accordance with the General Data Protection Regulations and the Data Protection Act 2018 (the legislation).For the purpose of the legislation and your personal data, Hooper Homes Residential Lettings Ltd, is the Data Controller, Christian Butler is the person responsible for data protection and can be contacted at 127 Canterbury Street, Gillingham, Kent ME7 5TT;;01634 577736

The General Data Protection Regulations are to safeguard your personally identifiable information or personal data. This privacy notice will be regularly reviewed and updated.


Information held

The personal data we process may include the information in column A of the attached appendix and may also include other sensitive data concerning health, if relevant to your registration. Where the provision of data is a statutory, a contractual requirement or a requirement necessary to enter into a contract, a refusal to provide the data may mean that we are unable to provide you with our service.

To ensure that we provide you with the best service possible we will need to collect and retain certain personal data. The data may be collected and processed by those listed in columns B and F. How we source the data is identified in column C. We may source data from 3rdparties or via third parties e.g. Credit referencing company.


Lawful basis of processing

Your personal data will be used for the activities in column D. There are 6 lawful basis of processing your data including consent, a legitimate interest, contract fulfilment, a legal obligation and a vital interest. For each usage of the date the lawful basis of the processing of your data will be identified in column E. A legitimate interest is when we have a business or commercial reason to process your personal data which needs to be balanced with your interests i.e. what is rightand best for you.

Where we statethat we have a legitimate interest, the fact that we have a legitimate interestand what that legitimate interest is, will be stated in column E.


Online identifiers, IP addresses and cookie identifiers

Where you visit our website we maycollect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns.

We may obtain information by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

·        To estimate our audience size and usage pattern.

·        To store information about your preferences, andso allow us to customise our site according to your individual interests.

·        To speed up your searches.

·        To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to